FAQ

Q. Is the resort close to the ski lifts?
We are located adjacent to Peak 9. 

We have a free shuttle that will take you to either the Peak 9 Super Chair or the Gondola to Peak 8. 

Q. Do you allow pets?
For the comfort of all our guests, we do not allow pets.  If this policy is violated a minimum of $500 will be charged.

Q. How far is the resort from the airport?
The two airports closest to Breckenridge are Denver International (77 mi) and Colorado Springs (85 mi).

Q. Do I make my own arrangements for airport-resort transfers or does the resort provide a shuttle service?
Please call the concierge to arrange airport transportation at 970-547-4044

Q. Is there a fee for parking at the resort?
Parking is free in the underground heated garage. Limited to one car per unit, except for a three-bedroom condo which allows two cars. Extra cars can park at the Town lot for $5/night.

Q. What type of credit cards do you accept?
We accept all major credit cards: AMERICAN EXPRESS, VISA, MASTERCARD, and DISCOVER

Q. Are there any additional fees that we need to be aware of before booking our reservations?
There is a Breckenridge lodging tax of 11.675%.

Q. What is your Cancellation Policy?
Reservations made inside forty-five (45) days of arrival require a full payment at the time of booking. Any cancellations inside forty-five (45) days of arrival, no shows, late arrivals and early departures are subject to forfeiture of full payment. Cancellation outside of forty-five (45) days before arrival is subject to one (1) nights deposit. Travel insurance is available through Travel Guard at an additional fee to assist with any unforeseen circumstances and emergencies.

Q. What are check-in and check-out times?
Check-in:      4:00pm
Check-out:  10:00am
If your room is ready early, you may check in earlier than 4:00 p.m.

Q. Do you provide shuttle services for guests to locations within Breckenridge?
Yes, we have a shuttle service that will drop you off and pick you up at destinations within Breckenridge.

Q. Do you provide internet service? Is there a fee?
Yes. We have Wi-Fi in the lobby and in each of our accommodations.  This service is free for our guests.

Q. Do you have maid service?  Is there a cleaning fee?
There is no cleaning fee. Mid-week cleans are provided for a 7 night stay. Daily maid service is available for an additional fee.

Q. Do you have a restaurant on site?

While we don't have a restaurant on site, we do offer restaurant delivery service from most restaurants.    Please see the concierge for details.  Also, there is a grocery delivery service that can stock your kitchen with any requested items before your arrival.  To contact Peggy with questions about this service, please Click Here. During your stay in Breckenridge we hope you will enjoy some of the numerous top-rated restaurants.  Our concierge can assist you with any reservations.  Plus there is Gourmet Cabby that delivers carry out from most restaurants in Breckenridge to Valdoro Mountain Lodge. 

Q. What type of resort is Valdoro Mountain Lodge?
We offer condo accommodations that provide guests with spacious accommodations featuring full kitchens, fireplaces, and in most cases, private balconies. 

Q. How many units?
Valdoro has 71 condominiums from studio to three bedroom. 

Q. Does the Lodge close at specific time of the year?
No.  We are a four season resort and Breckenridge is a four season destination. 

Q. What is your busiest season?
Our peak time of year is from December through March.